USAir Fail

USAir Fail

US Airways Fail

I had a hell of a time getting home this weekend.  I flew up to Washington, DC on Monday of last week and was scheduled to come home on Friday.  You’d think that was a simple task.  You buy a ticket, you check in, you endure a bunch of worthless security measures, you board your plane, and you fly home.

Apparently, it’s not that easy.

It started at 4:30am on Friday; the day I was supposed to fly home.  My phone started ringing.  Of course, I was in a dead sleep, so it is no surprise that I sat up in bed, didn’t realize I was in a hotel room, got off on the wrong side of bed, and promptly ran into the wall.  Cursing and rubbing my toe, I limped to the phone and got there just as it stopped ringing.

It was USAir calling to tell me that my flight had been delayed.  Instead of taking off at 3:00pm as originally intended, it was going to take off 5:00pm.  I groggily logged on to the USAir website and checked the flight status for more information.  Apparently the plan was getting maintenance performed on it.  I supposed that was a good thing, so I put the phone down, and tried to go back to sleep.

I went to the DC office, worked the day, and left at 3:00pm for the airport.  By this time the flight had been pushed back another hour and was scheduled to take off at 6:00pm.  When I arrived, I couldn’t auto-check in because I was checking in after the flight was originally scheduled to depart.  I was annoyed – they had pushed the flight back; I should have been able to check in.  Yes – I could have checked in online, but I had a bag to check anyway, and my seat was assigned, so I saw no value in checking in early.

The agent finally checked me in and  I went through security.   Now, those of you who know me personally know that I despise airport security.  With over 3 million people flying every day in the United States, random security checks are worthless.  I understand the X Ray bag check.  I reluctantly concede that checking shoes can make sense.  Random swabs of hands for explosives and random “extra” screenings are ridiculous, though.  The odds of a terrorist getting singled out by an extra security check is, literally, one in 3 million.  But that’s a debate for another day.

I get through security, and I am waiting at my gate.  Very quickly I realize that it’s not going as well as one would hope.  Every flight to the Southeast was pulling people from the flight because of weight restrictions.  I understood without being told that the planes were flying into the storms down south and were burning more fuel.  It was necessary to  lighten the load so less fuel would be consumed – making it possible to complete the flight.

When my flight boarded, though, they didn’t remove anyone.  We all boarded.  I was very happy.

Until they come on and asked for volunteers to stay behind.  They had to remove 18 people from the flight for weight restrictions.  I sighed and became worried because I knew that 18 people would not volunteer and USAir would be forced to pull people from the plane.  Sure enough, five minutes later they said they were going to pull people in reverse order of check in.

I had checked in EXTREMELY late.  I knew where this was going.

I had been away from my family all week, and I wanted to get home.  USAir said they were offering anyone who volunteered a $550.00 voucher for a flight any time in the next 12 months, a free hotel stay for the night, and a meal voucher.  They also said there were flights at noon, 3:00pm, and 5:25pm the next day they would book us on.   I knew I was going to get pulled, so I texted Carey and told her I was going to volunteer, so I could at least get the benefits.  With the noon flight I could get home in time for my daughter’s birthday celebration; a trip to Hard Knocks: Combat Lazer Tag in Orlando.  I volunteered, to the applause of all the other passengers who wanted to go home, and left the plane.

Sure enough, as soon as I volunteered, I got a peek at the “remove” list; I was on it.  I had played my cards right!  Woohoo!

USAir pawned us off to Special Services, where we were denied what was promsied us.

USAir pawned us off to Special Services, where we were denied what was promsied us.

Then, the agents said they had pulled too many people, everyone except the volunteers could get back on.  I was annoyed at the deception.  The volunteers were forced to stay, but the people they pulled kicking and screaming from the flight got to go back on.  (and they were kicking and screaming – saying loudly they would sue USAir, etc).  I decided not to make an issue of it, though.  USAir was going to take care of me and get me home tomorrow morning anyway.

The harried gate agent gave me my $550.00 voucher and sent me to “Special Services” to rebook my flight, get my hotel voucher, and my meal voucher.  I hurried over and waited, feeling pretty good about the situation.  Until I spoke to the agent.

I was told:

  1. There was no fights available the next day.  I would have to wait until Sunday to fly back.
  2. She could not give me a hotel voucher – only the gate agent could do that.
  3. She could not give me a meal voucher – only the gate agent could do that.

As you can imagine, I was stunned.  I was first from my flight at the special services desk.  I turned to the other volunteers behind me and had them affirm that the gate agent had promised us flights out tomorrow, hotels, and meal vouchers and had said that Special Services would take care of us.  Reluctantly, the agents agreed to handle it for us, but only after we all very vociferously protested.    Now, I still had the problem of finding a flight home.

I started chatting with the agent, trying my best to be Mr. Nice Guy and not the Annoying Customer.  I mentioned that I really wanted to get home in time for my daughter’s birthday outing.  Somehow, the subject of cancer came up.  The agent’s friend’s father had passed away the day before from cancer.  I offered condolences and told her that I was nervous because I am a cancer survivor and my scans were just a couple of days away.  It was just conversation, but the agent connected with me because of it.  She pulled me over to one side and whispered to me, “Hold on, I’ll see what I can do.”

I ended up getting a Preferred seat on the 8:35am flight the next day.  Tearfully, the agent grabbed my hand and shotgunned a prayer for me.  I was amused, and touched, and had the good sense to thank her and pat her hand.  She gave me a hotel voucher for the Crowne Plaza hotel in Crystal City; one of the hotels I regularly stay at when I am in DC.   As I was walking away, I heard all the other volunteers arguing with the agents because they could not get on any flights the next day.  They asked me what I had gotten, so rather than create an awkward situation, I told them I had a medical reason, cancer, and they had to bump someone else to get me home on time for my scans.  Mollified, the other passengers didn’t feel any resentment because of  my special treatment.  I felt bad lying, but the alternative would be to get my agent, who had helped me, in trouble by telling the truth; she had helped me because she had liked me.  I got preferred treatment.

I took the Metro to the closest stop to the hotel, walked to the hotel, and checked in.  I Skyped Carey, called the kids, had dinner, did a little work, then went to bed.  I didn’t have my luggage; it was on the original flight, so I had to sleep in my skivvies and use bottled water and 2 glasses to hold my contacts, but it all worked out all right.

I finally made it home to Orlando!

I finally made it home to Orlando!

Until 4:30am.  I got a call; my flight was delayed until 10:50am.  I may not get home in time for my daughter’s birthday if it were further delayed.  I groaned, texted Carey, and we agreed to wait see what developed.  I got called, literally, 10 more times as the flight time changes from 10:50am to 9:00am to 10:15am – over and over again.  I checked the website and it said they reason it was delayed was for “prior crew rest.”  I didn’t understand how they could have such a screwed up schedule, but I rolled with it.

I got to the airport early and waited the phone calls and delay changes out.  My flight ended up leaving at 11:00am in the end.  As we boarded, the agents once again came on an announced that they were oversold, over weight, and were going to pull people off.  No way was I going to be pulled off – so I didn’t volunteer.

The flight ended up leaving, after a few unlucky souls were dragged off the plane, and I made it on time to barely make it to Ashlee’s party.

I ended up getting a free hotel, a free flight, and a free meal out of it – but this is still a massive USAir fail.  Their system broke down on many levels and what should have been a smooth and regular flight home became a stressful drama-filled encounter.  USAir couldn’t get their act together, they deceived us about available flights, tried to deny me a hotel and meal voucher, and delayed my flight two days in a row.  The only reason I made it home at all on Saturday is because I made a personal connection with a sympathetic agent.  There were half a dozen other volunteers who weren’t so lucky.  That’s just not right.

I fly USAir to DC from Orlando – they have direct flights and that is very convenient for me.  Still, I don’t have to like it.  And if a USAir executive stumbles on this blog, take my advice and work on training your agents to work together – I was almost the victim of being pawned off between multiple people who were immersed in bureaucracy and not really concerned with customer service.  Fix your problems, USAir.

Blind Patriotism Is Rampant

Blind PatriotismPatriotism is defined, by dictionary.com, as  “devoted love, support, and defense of one’s country; national loyalty.”

That’s it; that’s all there is to the definition of patriotism.  There is no sub-clause in that definition stating that a patriot must support the troops in the exact same fashion as the vocal majority or minority.  There is no clause that demands a patriot must be Republican or any other political party. In fact, the definition says “love of country” –  not of government or policies or leaders or figureheads.

The calls to action within the definition of patriotism are simple; support, love, and defend your country.  The greatest truths are often deceivingly simple and elegant – and usually worthless as a result.  Just so with the definition of patriotism.  It’s so simple that countless possible definitions could be applied.  Thus it becomes meaningless at any level except the highest.

It’s as simple as supporting, loving, and defending my country.  And as complex as that.

Since patriotism is such an open-ended and subjective concept, we must, all of us, decide what it means and how to best act upon it.  You, me, your co-worker, your spouse, your siblings, your friends; we must all decide for ourselves what patriotism really is and how (and if) to act upon it.

How do most Americans, the teeming masses, define patriotism?  Typically they choose the path of least resistance and define it the same way everyone around them does.  That’s a dangerous and troubling realization if you stop to consider it.  People don’t consciously define patriotism: they blindly follow the mob within which they find themselves.

I’ve ranted and railed about how the average man or woman on the street displays an astounding lack of critical thinking skills in my blogs.  I’ve agonized over the split between science and religion.  I’ve decried the use of pseudoscience to gain false validity for decidedly non-scientific disciplines.  I encourage debate and differing opinions on my blog and on Facebook.  But I was never called unpatriotic – until just recently.

Support Our TroopsThere is a wave of patriotism devoid of critical thought sweeping this nation.  Blind patriotism.  It revolves around the United States military and the troops who put their lives on the line.  It’s all over the social networks and I’m sure you’ve seen the messages floating around, virally growing and feeding as people blindly agree and forward on to others.  The most common message, now seen on bumper stickers as well, is “If you don’t stand behind our troops, stand in front of them.”

There is no room for discussion about these messages and viral emails.  There is no latitude to define how (or if) you support the troops.  You can’t comment that you don’t support the reasons, the government rationalizations, that put our young men and women in danger.  You either support the troops or you do not.  There is no middle ground.  That, people, is a False Choice Fallacy.

The false choice is that if you don’t support the troops (or at least appear to) in exactly the same fashion as everyone else, you are unpatriotic. I learned that lesson and was labeled unpatriotic when I tried to leverage my critical thinking skills in a debate on Facebook.  I had the gall to ask the participants for specifics, for clarification, for facts.  I had the nerve to break from the herd and speak out.  I didn’t just blindly accept the viral and trite messages being bandied about.

This was all in reference to the proposed 1.4% pay increase for troops in Obama’s budget; the lowest troop budget increase in recent years.  And yet, it aligns perfectly with the national growth in the private sector, as reported by the Army Times.  I simply asked, “In a time of recession shouldn’t that be enough?”  I pointed out the fact that 1.4% was small, but millions of Americans who don’t have housing guarantees like soldiers do, don’t have basic allowance for quarters, don’t have stipends for children, and don’t have guaranteed health care are also only averaging 1.4% (if they even have a job).

When the initial outrage grew over my questions, the participants began inferring that the troops deserve more simply by virtue of  being soldiers. I pointed out that the bulk of our soldiers do not join for purely altruistic or patriotic reasons, but for the benefits and education they receive.  These help them get a fast track on career and life.  We don’t have compulsory service in the United States and serving is a job choice.   Admittedly, it’s a job that can be highly dangerous; just as statistically a trash man holds one of the most dangerous job in America.  I respect our soldiers.  I support them – but I do not blindly give them entitlements just because they are soldiers working a job they chose to accept.  I try to make sure my support can stand on the legs of logic – otherwise it doesn’t have any legs at all.  The soldiers who fight for my freedoms deserve no less from me.

Those statements caused quite an uproar.  You would have thought I was Osama Bin Laden, Hitler, and the Anti-Christ all rolled into one.  I was attacked, told I had put my foot in my mouth, and it was suggested that the only reason I can even have such a “shitty” opinion is because of the soldiers who fight for my “ungrateful ass”.  (which isn’t true at all; people in suppressed societies have opinions all the time – but it can be dangerous to express them)

I realized immediately that most people aren’t patriots; they are followers.  Patriotism is like religion; you’re supposed to do it like everyone else and not question it. I’ve never been good at that.

People in the thread started pulling out “personal credentials” to impress upon me how firmly entrenched their patriotism is.  They had relatives who had fought in three wars.  They were married to a soldier.  They had served three tours in Iraq or Afghanistan.  They berated me and told me they felt sorry for me, but they supposed that even someone like myself deserves the right to an opinion.

My Grandfather, Ronald C. Sparks, getting the Purple Heart during WWII

My grandfather, Ronald C. Sparks, getting the Purple Heart during WWII

I, too, have “credentials,” but they don’t mean much when it comes to defining personal patriotism.  I grew up a Navy brat, moving all over the country my entire childhood as my father was stationed in different places.  My brother served as a US Marine.  My brother-in-law is a Commander in the Navy.  My grandfather on my mom’s side fought in the Pacific in WWII.  My grandfather on my father’s side was a POW for months in WWI, received the Purple Heart, and was actually knighted by the French government for his valor in the Battle of the Bulge.  My best friend is currently halfway across the world in Dubai – a Navy diver who holds the extremely dangerous job of looking for mines attached to ships or mines floating in the harbor.  I, personally, spend 40+ hours a week as a consultant for the Army National Guard; I am an IT contractor in charge of some very significant software projects with the Guard.  I come from a family with a very strong military background.

I still ask questions, though, despite my “credential-laden” patriotic background.  Does that make me unpatriotic?  Do my attitudes mean that I, in fact, do not support the troops?   How do I really feel about all of this?

Simply, I feel as I imagine Albert Einstein felt when he stated, “Heroism on command, senseless violence, and all the loathsome nonsense that goes by the name of patriotism – how passionately I hate them!”  I love my country.  I think the idea of the United States of America is an amazing one.  I grieve for the troops who are separated from their families; who fight and die – not against a country, but against a concept called “terrorism.”   You can’t win a war against “terrorism,” any  more than you can win a war against drugs.  As neither terrorism nor drugs can be eliminated, because of basic human nature, we have a perpetual and never-ending war machine that funds itself from the very blood of our children.

I find it extremely hypocritical that the same people who claim I don’t support the troops never, ever, stop to question who or what those troops are fighting against.  They have so completely bought into the concept that War is Necessary that they blindly support any and all military activities overseas, as long as they see CNN’s sanitized view of it.  They resist with every fiber of their being the notion of peace or negotiations, or of acceptance of different cultures.  These same people who label me unpatriotic don’t even question whether or not war is just, let alone necessary.  These are the same people who support the “viral patriotism” movement sweeping our nation; the thoughtless acceptance and endorsement of hate-filled propaganda without any logical or critical thought behind it.

It was Malcom X who said “You’re not supposed to be so blind with patriotism that you can’t face reality. Wrong is wrong, no matter who says it.”  It’s wrong to denounce our President for being a diplomat who wants to wage war at the negotiation table instead of in the streets.  It’s wrong to give up your liberties for the illusion of temporary security, to paraphrase Benjamin Franklin.  It’s wrong to send our troops to die when there may be other options available to us.  It’s wrong to label someone who questions the government as unpatriotic, since patriotism has nothing to do with government and everything with country.

The flag of the United States of AmericaDo I support  my country?  Yes.  I work, I vote, I debate, and I use my brain to weigh issues and question our government; just as every loyal American should.

Do I love my country?  Yes  The United States of America is, in my opinion, the best nation in the world.  From sea to shining sea the United States is a beautiful country, founded on amazing ideal, and has been a shining beacon for the world to follow for generations.

Do I defend my country?  Yes. While I can never be a soldier, I do what I can to support our troops by keeping their IT systems working professionally and, through my vote,  by making sure our government doesn’t cavalierly send them into conflict.

Do I support our troops?  Yes, I do.  There are times and reasons why we have to send our troops in harm’s way.  There are valid reasons for the wars we are fighting today.  We are  too quick, though, to send the troops into harm’s way at times.

Ultimately, I think the concept of “nations” is nothing more than “tribalism.”  I long for the day when borders are no longer necessary and we speak not of nations, but of humanity, but that day is not today.  Until then, I choose to support, love, and defend the United States of America in the way I see best.

Just because my definition of patriotism is not the same as the mindless, viral, masses doesn’t mean I am unpatriotic.  I could argue that I am more patriotic, because I think about and have consciously chosen the reasons for my patriotism.

Don’t be blindly patriotic; think about it.  Decide why you are patriotic.  Above all, question everything.  As Howard Zinn said, “Dissent is the highest form of patriotism.”

Daytona Bike Week 2010

The Binary Biker at Daytona Bike Week 2010

The Binary Biker at Daytona Bike Week 2010

Date:  March 5th, 2010
Starting Location: Orlando, FL
Destination: Daytona Beach, FL
Starting Mileage: 12,580.4
Distance Rode: 133.6miles (round trip)
Ending Mileage: 12,714.0
Motorcycle: 1992 Honda Nighthawk 750

I haven’t been to Bike Week in two years.  My cancer prevented me from going last year.  You can imagine how excited I was to be able to go this year.  If you read my last blog, you know my motorcycle was in sorry shape and that I had, just last week, gotten it in running condition again.

Carey and I mounted the motorcycle at 8:30am in 45-degree weather.  Yes, it was cold but we were layered up.  I had on long underwear, an undershirt, 3 pairs of socks, a long-sleeved t-shirt, and of course, my boots, jacket, and gloves.  Carey was similarly attired.  We were not cold at all as we started our journey.

There wasn’t a cloud in the sky and the ride to 5&Diner, our rendezvous location, was gorgeous.  I was a happy man as the asphalt flew beneath me and I felt Carey holding me from behind as we rode.  There’s something almost spiritual about riding a motorcycle and I felt it even more so on this day.  I felt a vibrant joy for life and an overwhelming love for the woman riding with me.

At 5&Diner, we met John, Jaime, and Rick.  Jaime and Rick are both riders, but without bikes at the moment; they drove to Daytona behind us in a car.  John rides his Victory.   We had a nice breakfast where we ridiculed each other as we ate.  Standard fare for a bunch of guys about to go to Bike Week.  Carey, familiar with the routine, wasn’t fazed and even joined in.  Of course, that made it fair game to pick on her, so the guys jumped in with a gusto.  A good time was had by all.

After breakfast, we mounted our bikes and rode to Daytona.  We avoided highways and took back roads the entire way.  That’s the only way to go to Daytona on a motorcycle.  Bikers prefer to avoid highways.  We saw farms, cows, little country stores, and the real flavor of life between metropolitan Orlando and tropical Daytona beach.

We rode SR 50 to SR 419 to Snow Hill Road to SR 46 to SR 515 to SR 92.  That ended the first leg of the trip at the Daytona International Speedway.  The total miles, from our house, was about 71.5.

Once at the Speedway, we really began enjoying Bike Week.  We spent a couple of hours at the Speedway, looking at the 2010 models of bikes, then we went to Main Street, where the heart of Bike Week is. Main Street was, as always, a steamy mass of humanity crowded so closely together that we were little more than a mob moving up and down the strip at 1 mile per hour.  There were all sorts of characters there – from the scantily dressed ladies to the old and fat bikers, to the religious zealots passing out bibles and preaching to the masses.

Beer, cigarettes, and cigars were everywhere.  Blatant and overt sexuality and commercialism was everywhere.  T-shirt vendors, who for 11 months out of the year struggle to stay in business, were packed with bikers and aficionados buying Bike Week souvenirs.

After we walked the strip, we decided to grab a late lunch at Hog Heaven.  This, too, is part of our annual routine.  It’s not the best BBQ I’ve ever had, but it’s pretty darned good and it fills one nicely on a day full of beer drinking, walking, and riding.

After we walked the strip one more time, we stopped for a beer, ogled the ladies, listened to some music, and decided to head back to Orlando.  It was almost dark, and we were getting a little tired.  Rather than take the back roads back, and prolong the journey home, we hopped on the interstate and quickly made our way back to Orlando.

I had a blast – and will probably head back today for some more fun at Bike Week, as soon as I can drag Carey out of bed.

The following pictures/video detail out the experience a little from here.  You can view the full photo album here.

Breakfast at 5&Diner

Breakfast at 5&Diner

Stopping for a bio-break on the way to Bike Week

Stopping for a bio-break on the way to Bike Week

Carey and I at Daytona International Speedway

Carey and I at Daytona International Speedway

Carey loved this Yamaha

Carey loved this Yamaha

I loved the 2010 Honda Fury

I loved the 2010 Honda Fury

Lots of Weirdness at Bike Week

Lots of Weirdness at Bike Week

And lots of this at Bike Week. . .

And lots of this at Bike Week. . .

Jaime made a friend at Bike Week.

Jaime made a friend at Bike Week.

The Binary Biker is Back!

Carey Sparks and our newly-repaired motorcycle!

Carey Sparks and our newly-repaired motorcycle!

Eighteen months ago I was diagnosed with cancer; so began a whirlwind of surgery, chemotherapy, and radiation.  Throughout it all my motorcycle sat unused, unloved, and untouched in the driveway.

That motorcycle sat, and sat, and sat in the driveway.  Never moving.  Never getting started.  Never getting the attention it needed to stay in running condition.

  • While I was recovering from surgery, my bike sat in the driveway.
  • While I sat in the infusion chair, getting cisplatin pumped into my veins, my motorcycle sat in the driveway.
  • While I lay strapped to a table with a radiation mask on my face getting bombarded by radiation, my motorcycle sat alone in the driveway.
  • While I slowly lost all sense of taste and all of my saliva, my motorcycle sat in the driveway.
  • While I fed myself with formula through a tube inserted into my belly, my motorcycle sat in the driveway.
  • As I lost 50 pounds of weight from my treatments, my motorcycle sat in the driveway.
  • As I spent four months on disability I looked daily in the driveway at my neglected motorcycle.

As I recovered from everything, I let my motorcycle sit in the driveway; after all, it would be irresponsible to get my motorcycle road-ready again when I was so weak and unprepared.

When I finally regained my strength, I was too busy trying to start living again, finding a new job, and reconnecting with myself to get on the motorcycle.

I moaned daily about my motorcycle, sitting in the driveway with rotted tires from sitting too long and gummed up carbs from never starting.

Finally, last week, Carey had had enough.  She gave me an early birthday present.  She was going to make me fix my bike for my birthday.  We had the bike towed to the shop and they held onto it for a week, repairing it, putting new tires on it, and sending off to Honda for a replacement oil cap.

Don’t think this was completely altruistic on Carey’s part.  She LOVES riding on the back of the bike and wanted desperately for me to get back in the saddle.  She was addicted to riding on our very first date – when we rode downtown to catch a Joan Jett concert.

And yesterday, finally, the shop called and told me to pick up my bike.  It was cold and rainy, but I immediately jumped up and dragged Carey to Kissimmee to pick up the bike.  I froze my fingers because I didn’t have the right gloves, but the feeling of being on the motorcycle again is simply indescribable.

Today, we took our first real ride on the bike in over 18 months.  We put about 75 miles on the bike, riding to Mt. Dora to have lunch and window shop.  It was a beautiful day; not a cloud in the sky.  The temperature was a very comfortable 65 degrees and the ride was amazing.  I felt reborn.  I feel like I have finally started truly living again after my cancer treatments of last year.

I am so, so happy.  I have been almost 2 years without my motorcycle.   This Friday, we ride to Daytona for Bike week.  I’m going to have a BLAST.

The Binary Biker is back.

Voices of Survivors At Drunken Monkey Coffee Bar

Voices of SurvivorsLast night was the first meeting of the Orlando chapter of the Voices of Survivors Foundation.  It was great to meet and chat with other cancer survivors.  I wasn’t prepared for how close and quickly the connection came between survivors.  As a mostly solitary man, I have never, in person, shared details of my cancer and survivorship.   I use my blog for that.   Other survivors immediately find comfort in a group, but I never did.

It’s amazing how open survivors are with each other.  The common bond of facing, fighting, and daily defeating a deadly disease brings us close very quickly.  I saw, for the first time, how much people need organizations like the Voices of Survivors.  To share your pain, frustration, joys, and sorrow with people who really get it is an amazing thing.

A fellow survivor doesn’t say the wrong things; they have been there before.  A fellow survivor doesn’t pepper you with worthless platitudes or false promises.  A fellow survivor can sit with your pain and not feel uncomfortable; and not feel the need to speak at all.   A fellow survivor can look you in the eye and embrace you not because of your cancer, but in spite of it.  A fellow survivor understands that you are not the sum of your cancer and can talk to you without having that white elephant sitting between you.

I never needed a group.  I have an amazing wife and wonderful support system in my children and family.  My family is an ideal support group for me.  But, had I known how easy and, well, NORMAL I felt sitting with a group of cancer survivors like myself, I might have joined and participated much sooner.   My eyes have been opened.  If you are fighting cancer, or are a survivor, who has never joined a support group perhaps you should consider it.  Voices of Survivors is opening local chapters across the nation through the grassroots efforts of fellow survivors. You are not alone.

Here are some pictures and videos of our first Orlando meeting.  We had a nice turnout and the next one will be even better!

Voices of Survivors, Orlando

Voices of Survivors, Orlando

Voices of Survivors

Voices of Survivors

Should Killer Whales Be Set Free?

Tilikum, the Killer Whale

Tilikum, the Killer Whale

A tragic event happened this week; 40-year-old Sea World whale trainer Dawn Brancheau lost her life when Tilikum, Sea World’s largest killer whale, grabbed her and forcibly drowned her at Sea World Orlando.  Her death was a combination of traumatic injury and drowning.  This tragic accident has created a flurry of editorials and opinions across the nation as people claim that Killer Whales should not be held in captivity.

I disagree; there is nothing inherently wrong with keeping killer whales in captivity.

I find organizations like PETA distasteful for jumping on the heels of a tragic accident to push their agenda; but we’ve come to expect that from them.  Their motto is that there is no such thing as negative publicity and I suppose the are right.  It’s when they use factually incorrect arguments meant to entice an emotional response that I get annoyed.  One of the claims they are making about why killer whales should not be held in captivity is because 100% of captive killer whales have “fin droop” when less than 1% of killer whales in the wild suffer from that condition.

More than once, I have seen that argument used to imply that the whale is depressed or unhappy, because a droopy fin just looks so unhappy.

Untrue; droopy fins are not an external reflection of a whale’s psychological state.  Droopy fins occur because captive whales spend so much more time topside than whales in the wild.  The flesh, without the supporting water to prop it up, simply becomes too heavy to stand on its own.  In the wild, the whales do have more and deeper roaming area and spend less time topside – so they never experience fin droop.

A droopy fin could be indicative of too small a holding area, but there’s really no real evidence to support that yet.  Objectors claim that Sea World’s tanks for the whales are the equivalent of living in a small bathtub for the whales.  Wolves and Lions are also used to roaming the forests and plains and yet they live happily, thriving even, in zoos that have a much smaller roaming area for them.  As long as the whales are healthy and generally happy (if they can be said to have emotion) I’m not sure the argument on enclosure size has much merit.

Another claim being made is that whales in captivity become “neurotic.”  I take issue to that statement.  Being “neurotic” is to suffer from an emotional disorder.  We can’t even accurately diagnose emotional disorders in humans, much less in other animal species.  The very definition of “emotion” defies explanation.  Since whales lack the ability to describe their emotion to us in such a way as we can understand and relate to it with our own emotions – all we have to go on are physical behaviors.  You can’t label a physical behavior neurotic – only normal or abnormal based on a standard set of conditions and assumptions.  Don’t label behaviors as emotional.

Tilikum is not a killer killer whale.  Tilikum is just a whale.  Larger than most.  Dangerous for sure – as they all are.  Trainers of whales accept the inherent risk of dealing with these large animals.  They understand that no killer whale is “tame” and that there are risks involved in dealing with them and in being near them.  Dawn knew this.  She accepted the risks, just like lion and elephant handlers do in terrestrial zoos.

The fact that Tilikum has now been involved in three deaths is interesting, but no more than that.  Tilikum does not seek out people to drown and gnaw on.  He is the largest and most virile killer whale in captivity.   People make mistakes, not the whale.  The whale behaves as he will behave.  When anyone, trainers or otherwise, treat every whale the same, they will be surprised when Tilikum reacts differently.  And he IS different from the other whales.

I’m not saying Dawn made a mistake.  There is a protocol for dealing with Tilikum that forbade anyone entering the water with him, but it was standard practice to rub him down in knee-deep water.  Dawn did nothing wrong.  Dealing with killer whales is dangerous.  Period.  Nothing can remove all the risk.  Perhaps the fact that all the whales were not following instructive cues that day  could have been a warning sign to tread warily, but again – there is no way to remove all risk when dealing with these enormous animals.

Sea World has an excellent safety record.  Compare the number of fatal accidents at terrestrial zoos around the world and you would quickly realize that there is nothing more important to Sea World than the safety of its employees and trainers.  You can’t eliminate al the risks when dealing with killer whales, but Sea World does a good job controlling what they can.

The knowledge from and scientific research conducted on these whales is invaluable.  It is imperative that we not let knee-jerk reaction to an extremely rare accident force legislation or decisions that would eliminate access to these whales.

My thoughts are with Dawn’s friends and family this week.  They have plainly stated that Dawn died doing what she loved and she would not wish any harm or change to the killer whales.  Training killer whales is a dangerous job.  The only reason why we are shocked is because Dawn made it look so easy.  We forgot how dangerous it really is.

Killer whales in captivity should not be set free.  A single accident does not merit an inappropriate and extreme response.

Will the Real Ron Sparks Please Stand Up?

The REAL Ron Sparks

The REAL Ron Sparks

I am Ron Sparks. The guy in the picture to the right.  That’s me.

I own my name legally.  I own the website, http://www.ronsparks.com.  I own the Twitter name @RonSparks.  I am RonSparks on LinkedIn.  On Facebook I am Ron.Sparks.  On YouTube I am RonESparks.  My many and varied email addresses are all RonSparks derivatives.

I have been Ron Sparks for fifty years.  My father has been Ron Sparks for over 70 years.  My grandfather was Ron Sparks for over 84 years.

I am Ron Sparks the blogger.  The expat living in Germany.  The Cancer Survivor.  The Motorcycle aficionado.  The Father.  The Husband.  The Astronomy buff.  The Writer.  I am the Ron Sparks you all know and love (or just like a lot).

With the general adoption of social media and other technology venues over the past decade, more and more people who claim the name “Ron Sparks” are popping up and people are getting confused with me.  Crazy; I know.  How in the world can there be more than one of me?

And yet there is. And they have valid claim on their legal names, even if I am the ULTIMATE legitimate Ron Sparks (after all, I own the domain – so that makes me more real, right?)

Ron Sparks For Governor?

Ron Sparks - Politician

Ron Sparks – Politician

There is Ron Sparks, the Alabama politician who was running for governor in 2010.  From his website . . .

Ron Sparks, now in his second term as Alabama’s Commissioner of Agriculture and Industries, was born and raised in Fort Payne, Alabama, where he learned the value of hard work from his mother and grandmother.

This guy was the biggest thorn in my side as a fellow Ron Sparks for a while in 2010.  I would get bombarded on Twitter by people referring to him, thinking he owns the @RonSparks twitter address.  In actuality, his Twitter address was @RonSparks2010.  Here’s just a sample of the messages I got on Twitter for this Alabama politician on a regular basis:

“@RonSparks talking about gambling and scholarships and half of our children in school can’t even damn read let along get a scholarship.”
 
“@ronsparks That’s one happy protestor. I half expected mullets, rifles, and an angry mob. Sadly, I was mistaken.”
 
“@ronsparks Things like that help put things in perspective sometimes. Maybe he shouldn’t have bought the Benz. I know I’ll think twice now.”

There are more, but you get the picture.  My twitter name is regularly confused for that of the Alabama politician who wants to be governor.

Yes, people, this is A Ron Sparks.  But not THE Ron Sparks.  I am THE Ron Sparks.

Ron Sparks – Comedian?

headshot-ronsparks-300dpiThere is a Canadian comedian by the name Ron Sparks.  I used to get confused with him quite often, but it seems to have tapered off these past couple of years.  I don’t get hammered on Twitter by requests for him, but I do occasionally get my catchall email at RonSparks.com hit with a request or two.  This is a little about Ron from his website:

Ron Sparks has burst onto the Canadian comedy scene in an incredibly short period of time. He first began performing as a member of York University’s Vanier Improv Company but soon ventured into sketch comedy with much success. Ron’s troupe, The Minnesota Wrecking Crew, won the Canadian Comedy Award for Best Sketch Troupe in 2003 and 2004, and were nominated again in 2005.

I watched some of his clips on YouTube – he’s pretty funny!  I can think of worse people to be confused with.

Sparks – The Band?

Sparks - The Band

Sparks – The Band

Yes, you read correctly.  There is/was a band called “Sparks headed by two brothers, Ron and Russell Mael.  For years I got emails at RonSparks.com asking about the band.

The funny thing, Ron and Russell Mael are brothers in a band named “Sparks.”  Ron and Russell SPARKS are brothers! (yes my brother’s name is Russell)

This from Wikipedia:

Sparks is an American rock and pop music band formed in Los Angeles in 1970 by brothers Ron (keyboards) and Russell Mael (vocals), initially under the name Halfnelson. Best known for their quirky approach to song writing, Sparks’ music is often accompanied by cutting and acerbic lyrics, and an idiosyncratic stage presence, typified in the contrast between Russell’s wide-eyed hyperactive frontman antics and Ron’s sedentary scowling.

Out of curiosity, I bought one of their albums once.  They are pretty darned good!  Again, I can think of much worse people to be confused with.

Ron Sparks – The Fighter?

Ron Sparks - Fighter

Ron Sparks – Fighter

There is an AFL fighter by the name of Ron Sparks.  I have never been confused for him online – as it seems he doesn’t have a huge online presence.  He does have a Wikipedia page, though.  Check him out.

From his old MySpace page:

Ron “The Monster” Sparks is currently the American Fight League and Ring Of Rage Super Heavyweight champ and always up for new challenges. He has survived many battles in & out of the ring over the years and they have all made him stronger. Ron is a Warrior in the Cage and Gentlemman on the street.

Many of you know I studied and taught martial arts for years when I was younger, even owning my own martial arts school in Orlando for a short while.  I like sharing a name with a fellow fighter!

Other Ron Sparks’?

Aside from my father and grandfather, I have been approached online by two other Ron Sparks’ who wanted to buy the domain name from me.  One was a software engineer on the West Coast.  I can’t remember where the other one was from.

I guess my name, Ron sparks, is not quite as unique as I once thought.  Still, if you stumble on this page looking for Ron Sparks the politician, or Ron Sparks the comedian, or Sparks – the band – you have landed in the wrong place.  I have provided links to the appropriate places for you to find those guys.

If you want to find out who the REAL Ron Sparks is, (the guy with the domain name), stay and read the blog.  Welcome, and enjoy!

Why is Astrology More Popular Than Cancer?

Ignorance of Cancer Kills

Ignorance of Cancer Kills

This isn’t going to be a long blog; more of a mild rant, actually.

Readers of my blog know I blog about anything and everything that captures my attention but mostly my blog is filled with thoughts, stories, and insights that I gather while dealing with my cancer.  Recently, I also blogged about The Skinny On Astrology, why I feel there is still, even in today’s world, a persistent belief in astrology.

One of the reasons why I moved to WordPress from Blogspot is the enhanced logging I get from WordPress.  I was looking through my logs this weekend and I saw a disturbing trend; my post on astrology is, on average, 4-5x more popular than any other posts I have created.  I link all of my posts to StumbleUpon, and a lot of my random traffic is driven from SU.  I get a persistent and steady stream from my regulars, but SU can spike my traffic way up if a topic is interesting enough to the masses.

Apparently, astrology, not cancer, is important to the average StumbleUpon user.

I was shocked.  I know that the Internet isn’t a tool for the elitist, intellectual, few.  I’ve known that since the says of AOL when you couldn’t enter a chat room without being asked your “Age/Sex/Location” from every cyberslut trolling the boards.  The Internet is just like real life and the bell curve of intelligence and interests runs the same gamut as real life.  So I’m not sure why I am surprised that Astrology is more important than cancer.  But I am.

Zodiac Symbol for Cancer

Zodiac Symbol for Cancer

I suppose I am disappointed.  Astrology is crap, baloney, pseudo-science at best, and maliciously harmful at worst.  It has no place in our world and is a relic of yesteryear that doesn’t have the good sense to die, because people with an astounding lack of critical thinking skills refuse to give it up.  It doesn’t matter if it’s western sun astrology or Chinese zodiac astrology – all astrology is fake.

Cancer is one of the largest growing problems facing our society today.  It kills hundreds of thousands of people a year.  It attacks everyone and no one is safe.  EVERY one of you reading this has been touched by cancer.  It is a real problem.  Ignorance of cancer can KILL YOU.

How sad is it that the cyber-surfers of the world are more interested in astrology than in the real-world problems and challenges of cancer and survivorship?

Debt Collectors Love Bad Economies

I hate debt collectors

I hate debt collectors

I have been harassed, cursed at, yelled at, and forced to endure extremely rude calls for about two months now.  For a debt I do not owe! Let me start from the beginning.

The Situation in a Nutshell

An AT&T Debt Collection Agency, Source Receivables Management, has been calling me non-stop for two months from phone numbers 321-250-7029 and 877-251-3771.  When I called to tell them they had the wrong number, I was cursed at and hung up on – multiple times.  Collection Agencies are out of control in today’s economic landscape.

The Situation Fully Explained

I have had my current cell phone number for about two years.  Prior to my having this number, some jerky named Peter Reismoose (sp?) had the number.  Peter has fallen into rough times and is having financial difficulty.

Peter hasn’t paid his student loans.  Peter  hasn’t paid his other bills.  Every week, I get a call on this number for Peter.  I somehow get the very distinct impression that Peter ditched this phone number two years ago to avoid debt collectors.

For the past two months, I have been getting automated calls, five days a week, from a local telephone number, 321-250-7029.  When I answer the phone, an automated system picks up and the prompts go like this:

<computer voice>

This call is for Peter Reismoose.  If you are Peter Reismoose, please Press 1.  If you are not Peter Reismoose, please press 2 now.

<I press 2>

Please have Peter Reismoose call us back at 877-251-3771.  If this is the wrong telephone number, please press 3.

<I press 3>

To confirm that this is the wrong telephone number, please press 4 now.

<I press 4>

Thank you

<click>

I have gone through this routine almost daily for over two months.  One would logically assume that by indicating that this is the wrong number that they would STOP CALLING.  But they do not.  Each day, the routine is repeated, except for the days I ignore the call.

Finally, yesterday, I had had enough.  I called 877-251-3771; they needed to know this was the wrong number.  A young-sounding lady finally answered the phone after I was on hold for five minutes.  She answered and said “Hi Peter.”  Obviously, this call center has callerid and still assumed I was Peter, even after 2 months of my opt outs.

I very politely informed her that I was not Peter.  She said “ok thanks” and was about to hang up.  I assume this call center, like any other, has quotas to meet and she couldn’t waste time talking on a non-productive call.  Still, I wanted to make sure my name was removed from the list so I said, “whoa, whoa, before you hang up I want to know that I’ve been removed from the list.  I’ve taken over 40 calls from your system and it always calls me back even though I say I am not Peter.”

The young lady got very indignant and said something along the lines of, “Well you should man up, shut the fuck up, and take care of business.”  And she hung up on me.

I sat there in silence for a moment, staring incredulously at my phone.  What had brought THAT on?  I got irate.   I don’t care what pressure these call center agents are under, that was unacceptable.

So I called back.  When someone else answered the phone I asked to speak to a manager.  And got hung up on.

Debt Collectors

Debt Collection Calls Can Be Very Stressful

Repeat this 20+ times.  I called, asked for a manager, and got hung up on.  EVERY TIME.  You can imagine my ire was growing with each hangup – and I got very stubborn.  I would call back every 10 seconds until I got satisfaction.

Finally, I got an agent on the phone named A.J. who did not hang up on me.  I asked for a manager and he immediately attacked me:

AJ: Are you the guy that keeps calling back?

Me: Yes

AJ: We’ve already removed your number from the system, you won’t get another call.

Me: Great.  Now please let me speak to a manager.  One of your agents cursed at me and I need to speak to a manager.

AJ: What agent?

Me: I don’t know her name.  It happened too fast.

AJ: What did she say?

Me:  She told me to “man up” and to “shut the fuck up.”

AJ:  <sarcastically> She said that?

Me:  Yes.  Now please let me speak to a manager.

AJ:  No, this doesn’t warrant a manager.

Me:  By the way, I am recording this call.  Now please let me speak to a manager.

AJ: We record all of our calls too.

Me:  Great, then there can be no doubt that I was cursed at.  Now let me speak to a manager.

AJ: <getting short with me, very short> I already told you no.  Now you need to stop calling.

Me:  I will call every 10 seconds for the next 24 hours until I get a manager.

AJ: Our shifts end in 17 minutes so please feel free.

Me:  And I’ll start again tomorrow at 8:00am.  I will call back until I get to speak to a manager.

<click>  He hung up on me.

I was so furious by this time I was literally shaking.  But I am also more stubborn than the average bear.  So I called back.  Again.  And again.  And again.  It was obvious that I had been flagged at this point and I considered using a callerID spoof to get through.

Finally, someone picked up.  I asked for a manager and, surprise, I was FINALLY PUT THROUGH.  At least I assume it was a manager.

A Mr. Martin answered the phone and before I could even tell him my situation he spent 5 minutes telling me how his call  center floor of 50 agents has over a million accounts.  (yes, a million, he said – just ONE agency has over a million accounts) and that they are a small business and he can’t take every call for people who complain.

My blood pressure was soaring.

My blood pressure was soaring.

I was polite to Mr. Martin.  I sympathized with him.  I told him I understand that debt collectors have a difficult job because they face antagonistic people all the time.  They try to get money from people who are struggling and resent the big corporations for allowing them to get in the financial mess they are in.  I get it.

Still, there is NO EXCUSE for the treatment I received – and all I was trying to do was tell them they had the wrong number.  I let him know in no uncertain terms that I will record every single call moving forward and that I would file legal complaints if I was further harassed by them.  Mr. MArtin assured me I would not be called and that he personally would review the call logs from the day and take action to retrain floor agents who had behaved inappropriately.

It’s the best I could hope for, I guess.

So I did my research, it appears that this company is a collection agency for delinquent AT&T bills.  The company name is called Source Receivables Management.

OK – I get it.  In this economy one of the few businesses that are thriving are debt collections companies.  Millions of people are late on one bill or another.  Debt collection companies make major money collecting these debts and they will do anything and everything they can get away with to collect.  Including rudeness, threats, and implications of legal action that, sometimes, are blatantly false.

I’m not going to make any statements about how debt collectors are little better than scavengers picking the remains of the dead.  Regardless of how deceptive lending practices are by many firms (and that’s another blog in and of itself) people are responsible for their debt.  If they can avoid paying it when hard times hit – great.  If they can’t, they need to figure something out.  Too many people are unwilling to sacrifice unnecessary luxuries to clear their debt – luxuries like cable TV or gym memberships,etc. Debt collectors know this and often many borrowers need a sharp dose of reality.

Regardless, though, there is never, ever, any justification for demeaning anyone, insulting them, or threatening them.  The treatment I received from SRM, and I wasn’t even being collected on, was deplorable and reprehensible.  These debt collection companies are a lot like the wild west right now – they are lacking serious regulation and consequences and are getting away with everything short of murder.  This has to stop.

PlayOn.tv

Ditching My Cable Company

Goodbye Brighthouse.  For years you have been my cable provider, my Internet provider, and my telephone provider.  I have been faithfully paying you over $2500.00 a year for these services.   I have hundreds of channels, HD packages, two HD DVRs, premium channels, high-speed internet, unlimited national calling, call waiting, and a slew of other features I don’t use.  All for the low, low, price of $220.00+ per month.

Last month, my good friend Riebo blogged about his Addiction to Pay TV and how he broke the habit.  After reading his blog, I sat down and realized that I was paying a LOT of money to Brighthouse each month.    I pay a lot and get very little value for my money.

Carey DVRs Oprah, Undercover Boss, some HGTV shows, and random stuff that catches her interest.  I record shows on SyFy, Heroes, and a few shows that capture MY interest.  The kids watch cartoon network or play XBox.  We never watch HBO, Showtime, or CineMax.  We never use the home phone.

Why am I paying all that money?  Especially when I have options.  After reading Riebo’s blog about how he broke his addiction to television, I determined to do the same.  I wanted to make my setup a little less complicated than his, because I have younger children in the house.  They needed to be able to use whatever system I created with ease.

So I found the perfect solution – by utilizing a combination of Windows Media Center, a third-party Internet streaming application, and broadcast TV I was able to completely rid myself of cable television.  I am still in-process of setting it all up, but let me describe it to you:

TELEPHONE

The entire family has cell phones through AT&T.  There’s no reason to have a home phone.  I just dropped the land line altogether.  Landlines are obsolete anyway.  I have a cell phone.  My wife has a cell phone.  All three kids have cell phones.  I never try to call them at home; I just call the cell.

INTERNET

I can get DSL from AT&T for under $50.00 a month.  With that internet connection I can take care of all my television and streaming needs.  True, Brighthouse is a 10mb connection and DSL is only 6mbs.  I worry about that a little, but we’ll see how it pans out over time.  At least DSL is is not a shared connection and I should get more consistent throughput.

TELEVISION

I have, in using only my XBox 360 and a Windows 7 Ultimate PC, the ability to watch Broadcast Television, record live TV, schedule recordings, connect to Hulu and watch my favorite episodes, connect to CNN, MSNBC, ESPN, SpikeTV, SyFy, HGTV, National Geographic, The Cartoon Network, and much, much more.

And I set it all up for under $400.00.

How did I do it?

Windows 7First, I connected a Windows 7 Ultimate PC to my home network.  If you don’t have a spare PC to use as your media server, you’ll have to get one.  I purchased a PC from Riebo – one that he wasn’t using.  This PC has one, and only one, purpose in life.  It is my HD TV DVR and my media server.  I factored the cost of this PC in my estimate above.  I bought it from Riebo for $200.00.  Because the system is running Windows 7 Ultimate, it has Media Center running on it already.   With Media Center, I can stream recorded TV from the PC to my XBox 360.  I can also save ripped DVDs to the hard drive and serve them up instantly over the network.  Not that I would ever do anything illegal like the people who download movies from the Internet.  I like to have legal backup copies of my movies ready to instantly play when I want them to.  Plus, I hate watching those stupid FBI warning on my movies.

XBOX 360Next, I made sure my XBox 360 could connect to the Windows Media Server on the network.  With the Box 360 connected, I can browse the Media Center, view my pre-recorded shows, watch movies, and even connect to Internet radio sites.  The XBox 360 connects seamlessly to a Windows Media PC on the same network.  Say what you will about Microsoft, but they knew what they were doing when they integrated the gaming console into a Media Center PC.  It’s obvious that they saw the writing on the wall.  (note: I did not factor the cost of the XBox 360 in my estimate above since I’ve had the console for 3 years already)

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HD AntennaNext, I purchased a USB TV Tuner ($69.00) that works with Windows 7 and connected it to my PC.  Add to that the HD Antenna ($26.00) pictured on the right and I can now receive TV straight to the computer.  There are lots of combination for tuners and antennas you can use, but I went with Riebo’s recommendations because he blazed the trail before me.  He is very satisfied with these choices.

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PlayOn.tvNow that I have these basic things set up, I can use my XBox to view the local channel guide, record live TV, schedule recording, and watch movies stored locally on the media server.  I hook up another HD antenna to the TV itself and I can watch TV and record TV at the same time.  But how do I get all the content I used to get from pay cable channels?  How do I get SpikeTV, HGTV, Catoon Network, Disney, and more?  The answer is simple and lies with a neat little application called PlayOn TV ($40.00).

PlayOn is an RSS aggregation tool for online video content.  It connects to Hulu, ESPN, CNN, YouTube, NetFlix, and a multitude of other online streaming sites to acquire the content and stream it to a XBox 360, a PS3, or even your Wii.  There is a a community of developers who write plugins to connect to sites – so the base of  websites hit for video is growing daily.  I added SyFy plugins, SpikeTV, NASCAR, and more.  Installing PlayOn is easy and took less than 5 minutes.

There you have it – for less than $400.00 (if you already own an XBox) I was able to replace EVERYTHING my cable provider was giving me.  My costs to implement are one-time costs (aside from the $50.00/year I pay for the XBox Live membership).  I will never have to pay them again.  There is no monthly bill and I enjoy EVERYTHING I got from Brighthouse – from documentaries to reality TV to sci-fi shows – all without paying the $220.00/month I was shelling out before.  My only real recurring cost is DSL – which is tax deductible as I work from home quite regularly.

The interface for all of this is so easy to use even my 11-year-old daughter can use it after being shown only once how it works.

I still have Brighthouse for the remainder of the month as I continue to test and refine this setup, but rest assured that this is the LAST Brighthouse bill I will ever pay.

Goodbye Brighthouse.  I won’t miss you.  I’ll leave you with a high level look at the basic setup I have configured:

My Basic Setup

My Basic Setup